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[Anonymous]

Hi Jam,

That’s excellent information you dug up about Verio’s Redemption Status policy. I didn’t see that when I looked. Maybe I didn’t search hard enough. As Conrad said, I did contact Verio support by telephone and asked about the Redemption policy. They told me that it is possible to retrieve a domain after it’s expired, but only if it hasn’t been bought up by someone already. Basically, they said that they didn’t have this Redemption Status option available if someone did buy up the domain. That seemed pretty rogue to me.

Just like with any business, I guess it’s possible that the person I spoke to on the telephone was uninformed and gave me the wrong information. I hope.

Jam;202517 wrote:

Yes Verio is a terrible registrar (actually they don’t handle the actual domain registrations, it’s done through Melbourne IT who are a really terrible registrar), but relying on automatic renewal and notices is also a very bad policy. I recommend renewing all domains well in advance, for example I review my domain list every January 1 and July 1, then you won’t ever have to worry about this happening.

Anyway, I really don’t understand why you would have to pay the domain pirates anything, this type of thing used to happen in the past but it doesn’t happen any more because virtually every registrar has policies in place to prevent re-registration within a certain time-frame after expiration. For example here is Verio’s page regarding their policy :

http://www.verio.com/support/documents/view_article.cfm?doc_id=3675

It seems to me that you shouldn’t have had to pay anybody that re-registered the domain after expiration, it shouldn’t even have been possible according to Verio’s “Redemption Period” policy. Time to bring out the lawyers!

Conrad,

I recommend that you pay domain registrations for 10 years at a time. At least for any *important* domains. Domain renewals are extremely cheap. So why would any online casino or affiliate program not just pay $100 for the important domains, and be safe for 10 years? $100 is nothing. It also shows players and affiliates that you plan on being around for awhile. I never understood why any casino would register their domain for only 1 or 2 years at a time, but I do see it more often then you’d think.

I’m really sorry you’re going through this Conrad. I had the same thing happen to me not too long ago. But in my case I did have the option to get my domain back through the redemption process. I found out a couple of days ago that the redemption status is not always available an registrars are not obligated to offer that grace period. Any registrar that doesn’t offer this, is like a casino that doesn’t offer to flush cashouts IMO. And shouldn’t be used.

I also agree that I wouldn’t pay pirates a penny. It’s like negotiating with terrorists.

Good luck Conrad..