First of all, there were never any chargebacks to Clubword casino. They would not be able to prove or show there ever was. Things happen to people including fraudulent charges, identity theft, etc. where innocent people are victims. That was the case with ewalletexpress. I hope that everyone out there has ALWAYS had legitimate charges on their credit cards, etc. because not everyone is so lucky. If you walked into Sears department store and purchased something with your credit card, they would NEVER say to you that I see you disputed a charge from Penny’s three years ago and therefore we will charge you for this but not give you the merchandise. That is in essense what Clubword did.
Aladins casino from Clubworld would have gladly taken the $500 if I lost. Period. They took my money anyway and I won. Also, they first told me they would pay thru ACH and to provide banking details. Then they told me they could only pay thru ewalletexpress. Because of the situation in the past with Ewalletexpress, clubworld found it easier to just not pay at all. If clubworld had any kind of problem with me, then they should not have allowed me to open an account and deposit my money. They allowed both in good faith and then decided to operate as thieves. They never once contacted me by phone to discuss the situation, but rather chose to send an email. I told their customer service numerous times to call me to discuss and they used the excuse “there is a time difference”. This is the lowest level of professional behavior. I am a professional in a large pharmaceutical company for the last 14 years. We do not conduct business this way which is why the company is so successful.