I apologized a numbert of times in various threads. I also offered to disucss the situation with anyone he wanted at CAP Euro London to clear things up. Thats the extent of it so far.
Due to the potential backlash from certified programs the CAP Audit program is being redesigned to ensure 100% accuracy through all phases of the test. It is also under scrutiny internally and I am unsure when or if our next audit will take place due to the negative experience we had with Rome.