@eclipse 196532 wrote:
If you want to continue calling it “Certification” please ensure that:
Payments R on time.
Tracking is working, no tricks with cookies or other shaving techniques.
Managers respond to emails in 24h
Casino is NOT sending spam or not allows spam affiliates. Now there R some casinos, which send spam on a massive scale. That is not acceptable.
Mark newbie casinos, so affiliates know it’s a new operation.Make sure You use 35K USD or whatever amount to test the operation in and out.
In the CAP Audits forum during the Rome testing I had mentioned that a program should not be listed until it passed the Audit. It didn’t go over too big and I can’t find the reply, perhaps it’s still there and I just missed it.
In any event, I agree with eclipse on many of those points.
I also agree that precious metal levels are misleading for both the newbie and
the program.
For Certification:
A program should meet basic minimum guidelines before even being listed, suchas not massive player and affiliate complaints, fast email responses for both player and affiliate, an AM contact on staff etc..
Then maybe a performance based “certification” process, this permits CAP to still generate revenue.
However, it is important to indicate publicly what the minimum guidelines and performance levels are.
So for example a new program could be at a level I indicating it is new program and has met the minimum guidelines.
As a program gains confidence in player and affiliate satisfaction it moves up a level.
A fully certified program has passed a CAP Audit.