I really hope that this can be resolved in London guys. I have suggested that maybe their are too many at CAP staff members with the banning privileges and maybe you should arrange it so that only 1 person can do this? I know that once a team member gets ban happy things can get out of control in a hurry on a large forum. Maybe have a meeting and talk about banning a person before it happens.
Personally I was stunned to hear about this, nuff said.