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Reply To: Reports in New System lacking ?

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#788334
Leaguenutz
Member

Hi,
Your email has been received, however, I do have to initially state my disagreement with the outright statement that it can only be missing players, you have a known number of active players on the brand betsson, and I will report and investigate the number of players in old and new Affiliate Lounge system as well as looking at the individual player activity for the brand betsson as this is where I can see your change in revenues is (also investigated based per betsson product), as your CasinoEuro brand revenues have remained stable.

The deposits and related revenues for any partner can fluctuate and do not always increase, if volumes of new players are added to cover any churn then you can hope to remain stable, but we have partners who loose a high roller, and then see a very negative effect in their revenues.

We also know that players with us only have a certain lifetime value and although the brands work hard to keep our players with us for longer, we always expect to loose some.

I will let you know the status and outcome of the investigation once I have received full data back from our database team who will be pulling data for analysis.

BR
Stuart

mike76;188351 wrote:
Hi Stuart,

I have now sent you my username by email and I wish you will really look into it. I have to say however that there cant really be another explenation for the lack of players and deposits, then the fact that your move has not gone through properly.

I am sorry, but I have clear data to proof my case, so let’s find the players – shall we :)

To add proof to my claims, instead of pasting all the details here I just mention the total monthly deposits and comissions from last 4 months and then the comparison for the new systems first month that is now ongoing.

Old system
July dep. 18775.77 comission. 3439
August dep. 23293.93 comission. 6403
September dep. 18348.04 comission. 4647
October dep. 47589.29 comission. 12548

New system
November dep. 6731 comission. 1009 (as of 25th of November)