@sfrench 188168 wrote:
Hi,
If you contact your affiliate manager they will work with our tech team to carry out a verification exercise against brand and product related player data and the data represented in Affiliate Lounge in order to ensure that all data is present for your account.Regarding any implication that players were left behind this is completely not true. The full player to affiliate mapping was checked and test exported several times before the launch and then verified once the migration was complete.
Let me know your account and I will ensure that your query is initiated immediately.
BR
Stuart
Hi Stuart,
I have now sent you my username by email and I wish you will really look into it. I have to say however that there cant really be another explenation for the lack of players and deposits, then the fact that your move has not gone through properly.
I am sorry, but I have clear data to proof my case, so let’s find the players – shall we 
To add proof to my claims, instead of pasting all the details here I just mention the total monthly deposits and comissions from last 4 months and then the comparison for the new systems first month that is now ongoing.
Old system
July dep. 18775.77 comission. 3439
August dep. 23293.93 comission. 6403
September dep. 18348.04 comission. 4647
October dep. 47589.29 comission. 12548
New system
November dep. 6731 comission. 1009 (as of 25th of November)