@Shane 187389 wrote:
I checked with the casinos and was told that they’re sending our communications in this regard – if you have a cash balance please pm your account number and I will get them to get hold of you.
Any of your players who finsd themselves in the same boat must not hesitate to contact the casino and their cash balances will be processed asap.
Belle Rock players have always been in good hands wrt their cash, and this will continue to be the case in this process.
Shane
Shane,
This is very “disingenuous”!! Belle Rock should have contacted players and made arrangements to refund any money due!! It should not be up to the player to do this. In essence, if a player doesn’t know what’s going on, or doesn’t contact you, then you just keep the money!!
Quite a bit of money you’ll get to keep by cheating players who were loyal enough to spend money with your casinos, but now aren’t even woth an email!
If it sounds like I have bad blood about the way this was handled, you’d be correct.