This is what I received which doesn’t help me at all but thanks to John for having someone look into this. As I said this problem is only at Rival programs and it is at all Rival programs. I guess I have to keep logging in and getting locked out. I hope this can be sorted in the future.
The tech support team thinks this could be a ISP issue. If your ISP
changes IP addresses in instead of maintaining the same IP per user per
session, it would result in your affiliate session expiring or become
invalid at random intervals.
Let me know if this information has helped you.