Hi guys,
First of all, it’s not uncommon that people finish the registration process, thus becoming a “new real player” but then don’t actually play in the casino at that point – rather take a good look around. They are likely to come back to play at a later date. Same way that players often register as a “guest” at first to check out the casino, and only become “real” registrations and begin to play later.
Also….with the slots tournaments, you may have players who register as “real” in order to play the slot tournaments, but stick to the FREE slot tournaments, thus not depositing.
Of course, that’s where our retention team comes into play – targeting those players and turning them into depositing and wagering players.
Hope this helps,
Marcia