Hello Rick,
I do apologise for not being around, we have been preparing for Barcelona and that has
taken up much of time as well as getting the team ready for Barcleona.
I have sent both yourself and dfiocch an email giving you a breakdown of the traffic
that you have sent us over the past number of months, including their profit and loss.
You will notice in the reports that your earnings have dropped off due to previous
players that have stopped playing. I would like to say something about a comment that
made a few days ago about our apparent poor or non existent rentention statergies.
Firstly I don’t think that it’s prudent for anyone to really comment on any of
existing stratergies without at least having a clear understanding of what it is
that we exactly do.
We have an unfortunate fact in this business and that is all players do have a shelf life,
with the exception of those players who have the means to continue playing for many years,
these players eventually become VIPs.
Yes ,we have had a problem with our stats but as I have mentioned before it has been
resolved and we have tweaked the reporting between our database and the website with
regards to the stability of the reports. From the beginning of June with the release
of the new MGS Viper download we ensured that ever possible opportunity to trap banner
tags happened, and this has been working very well, there is no room for any tags to slip
through the system we have made sure of that.
We have recently completed and massive undertaking of mergering both VPL and GSN gaming
servers as well as moving the servers to Malta, this all went reltively smoothly thanks
to our development team and MGS.
After having said all this, I have a question that I would like to ask you. If evey
affiliate gets the same reports and every report is calibrated in the same way.
Then why is it that the usual 4 or 5 forum members insist on complaining about our
stats for the low returns that they are receiving? We have a number of well
respected affiliates of this forum and within the industry that are earning sigificant
returns on traffic and they are satisfied with the stats and the results.
Could there not be another reason for your numbers dropping over the past number of months
other than our stats always being wrong? Could it be that you are seeing a high volume
of traffic coming in but low coversions due to bonus hunters and abusers taking advantage
of our very generous offers? Or could it be that the promos and bonuses that you are
displaying on your site are not suited for your specific traffic?
If you send us the right players we will take care of the rest and make sure that all of your
efforts are well rewarded. I would like everyone to take that in consideration before coming
into this forum and flamming us without just cause and careful consideration.