Hi,
I agree whole heatedly with the comments re the lack of current depth in the existing stats display, this is why we have been working on, in conjunction with Betsson, CasinoEuro, CherryCasino tech teams as well as external partners, the new Affiliate Lounge system.
We do however work continuously to ensure that the data is all present and correct, chase any issues, and when there are issues, we fix them, I always ensure that pre the commission payout run all data is checked and present, as well as the formulas and commission % that our affiliates should receive are operating correctly, and in these respects work hard to ensure that we maintain a solid level of trust, even working as we have to currently until a new system simplifies and alerts when possible issues may have occurred relating to data transfers etc.
I know some may say why is it taking so long to implement the new system, well, we want to ensure it is correct before launching with our partners, and as its not just an out of the box solution, but a solution that we feel will be able to grow and adapt as the market requires, and as such it has taken, and continues to require alot of resources and effort.
The new Affiliate Lounge will offer us many new advantages, relating to tracking, campaigns and statistical info, and we will ensure that it becomes a tool for our affiliates to use to enhance their campaigns and ultimately revenues.
More data on the new AL will be released shortly so that we ensure all our existing and new partners will have an easy migration path into the new system, and that the use of the tools offered will instantly assist partners in making decision relating to their campaigns.
Anyone can contact me relating to any issues and I will do my utmost to resolve them as well as enhance the relationships we have with our partners.
Regards
Stuart