Alexander,
First welcome to CAP it is my favorite forum and you will find it to be very useful and everyone here will always try to help.
Now, I will ignore the fact that you just called me a liar and on a public post but I’ll move on solving the issues here:
At 2007 a new owner took over RG and I was hired to run the affiliate program I am not familiar with Winward Affiliate Program that was used prior to 2005, accounting added your payment as they were on your old account (Winward Affiliate Program) without entering your confirmation numbers as they had different conf on the old system and they didn’t want to create duplicates between the systems, since 2007 accounting MUST enter ref number or confirmation number, therefore I still INSIST when I tell you that the $22.5 (even though ticked on May 1, 2007, 12:00 am) was NOT paid, it will be once account reached $50, it is ticked as amount will roll over, I can ask accounting to add another note so you can have it in writing that it is a roll over not a payment, in fact I’ll tell them right after this post to add that note for you to see, so one problem is solved.
The second problem is the $315, would you like to solve it? if so please help me to help you, I have no access to old system apparently not even accounting now, so I need our tech to enter there and retrieve the info of 2005 from Winward Affiliate Program, it will not be fast process, but we cannot pay you until we make sure it wasn’t paid in the past, I believe you when you say it wasn’t but accounting work on confirmations and not my word or yours will count towards a payment I’m afraid, if I can show them you don’t have a Neteller account they at least can minimize the time by checking only there and at the bank were they used to issue the checks back then as it was a different account.
Let me know if you wish to collaborate or to wait,
Cheers, Malci:hattip: