Hi, sorry for the delay in responding, we’ve been responding to this issue with other affiliates in the private message section and overlooked the public forums. Accept our sincere apologies please.
YES, after looking into this issue deeply it turns out there WAS a technical coding problem in the back end of the casino that did not post the stats for the first half of the month. The problem was corrected and data (which was not lost, it was just not posted) was re-entered into each affiliates stats. The only column that has not been re-entered is ‘number of clickthroughs’, but if you look at number of downloaders, etc, all the stats have been updated. We are pushing the casino very hard to re-enter the click stats as well, and hope they can do this quickly.
But it does not affect your other stats in any way.
If you test this by clicking, you won’t see the clicks updating just now. But if you or any player you refer downloads, or signs up etc, it WILL update the stats correctly.
I wish I had a better answer, and we apologize for the inconvenience, but we assure you all the stats you are seeing are correct (other than clickthroughs).
I know some people prefer to post questions in public forums, which of course is fine, but we are not monitoring these constantly, so I ask anyone with any problem to ALSO please just take a moment to send me an email which we will respond to immediately. My email is [email protected]
Frazier
Affiliate Manager
http://www.GamblingWages.com
“Thank you so much… apparently this is an RTG error and is being looked into at this very moment. I apologize for the error and we expect to have it fixed by them today.
Vanessa”
Obviously it wasn’t fixed that day, but at least there was some communication about this issue.