It seems like the points are in order and there is just not much room (or any room) for compromise on the one issue that is actually addressed in the T&C.
KW is right – it’s not really his job or the scope of AGD to help these guys write their T&Cs. In fact, the best way to write this, is to NOT write it at all.
So do we even have to write a letter? Jeff does read this or not visit at all, I forget… are we just at the part where we wait to see what happens with our fingers crossed?