You wrote: “Randy, I didn’t label anyone”
But earlier in this thread you wrote: “now it looks to me as spamming.”
Please forgive my confusion.
I understood your point about trying to solve the problem with the casino first before airing it out publicly.
My point is that labeling a customer or an affiliate with a complaint a spammer is a poor way of doing business. Denying that you called them a spammer after the fact just makes it worse.
@MissM 163006 wrote:
Randy, I didn’t label anyone, my point is you first try to solve with the casino then you post if you didn’t get a solution then yes, post everywhere I know I would do the same if something was done to be that wasn’t fair I would like to warn everyone in my industry, I emailed back to Bullajami and my only intention was helping him solving it, he said he never heard from accounting, then he showed me he did receive an email from them, yet I said I will check his complain, he didn’t allow me a minute more and the same day I saw he posted here, that what I found not to be fair. and yes, we process payout on Monday’s we always have.
Bullajami, I spent my energy only on solving your request, and when I find something to be unfair or written bad about one of our sites, not once I didn’t reply you on the spot when you emailed me, but you didn’t give me time to fix anything then you posted at the same time, so yes, I don’t think it is fair and doesn’t reflect a real overall experience with a site, any site. have you emailed accounting? did they not specify the reason when they declined your payout? pls let me know I’ll take care of it in a serious matter if they failed to do so. as you suggested I’m not giving the right details when I examined your account with accounting. Pls tell me what was I said to be wrong or incorrect? I can supply you with dates and full info via PM as well if you wish so.
As of now, after checking with accounting, you haven’t met wagering criteria at payout time. therefore your payout was declined, you shall wager more then you will be entitle to withdraw.
please let me know if you have any questions,
Regards,
Malci