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Reply To: Winward Casino is not paying players

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#768190
Anonymous
Inactive

Bullajami

of course you can do anything you want and post everywhere, but if you have a problem with the casino, you speak to the casino directly to get a reply and solution, you at least give them the first chance to solve it, otherwise it looks like you don’t really look for a solution.

We do PAY PLAYERS and it is wrong of you to say anything else, while the reasons you didn’t get paid was once you didn’t give us your account details to where to send the money to, then you didn’t supply the relevant document to prove your identity, not to mentioned you gave us a fake tel number, then you didn’t met wagering requirement, on top of it, each time you were fully informed via emails from accounting on the reason, not once you replied to them. or call to ask for more info, so how do you want me to take it seriously?

Monica will give you full details with dates and reasons via PM, not to reveal too much info on the forum.

for further reference, when you have any problem, even if we may have done a mistake, it can also happen we all human then please email [email protected] and it will be fixed in a timely manner, you can cc me at anytime (you have my email address) if you want my involvement.

Regards,

Malci :wink-wink