@FictionNet 158183 wrote:
That’s good advice, Led.
The FOS are somewhat backed up with heavy workload at the moment but they usually get the job done. Their site is a little bit unfriendly when it comes to navigation but you can get directly to the complaint form (in .doc format) for downloading here:
http://www.financial-ombudsman.org.uk/consumer/form/complaint_form.doc
Good addition, Fiction.
I encourage everyone to go ahead and complain. The ombudsman has to know about the issues with MB, and’ll put pressure on Moneybookers to do the right thing.