Online Casino

[Leaguenutz]

Hi All,
As advised via PM, the forum and email, I have been working since the first post appeared in order to fully understand the issue regarding stats, I have determined that the tracking of new and existing players in the Betsson, CasinoEuro and CherryCasino system works correctly, as do the affiliate payout reports, but have found that some errors exist relating to the way in which clicks, customer signups and deposits are reported for the Betsson products offered.

Clicks – The products in Betsson currently all report a click for each product, so are multiplied by the amount of Betsson products active. The clicks for CasinoEuro and CherryCasino are correct

Customer Signups – Signups are reported for all products active in Betsson so a signup is multiplied by the number of active Betsson products, this is due to the system currently registering a customer with all active Betsson products. The signups for CasinoEuro and CherryCasino are correct.

New Depositors – Betsson SportsBook and Exchange report double deposits.

Deposits – Betsson Sportsbook and Exchange report the same deposits.

We are working with tech to get the correct product specific data delivered to us, as this is part of the move to a new affiliate tracking platform over the coming months. This will then allow us access to the correct product specific data. I am working towards ensuring that all issues will be removed when we migrate to the new platform, but the existing data structure does not allow us to amend the way in which product data is delivered to us.

Right now the project has been initiated to get the new backend system into test mode. We will also be using a new ad server product so that we can provide campaign id and banner tracking, and as this will be independent of the Betsson platform we can ensure that all data is received, displayed and delivered to the affiliates correctly.

Regards
Stuart