nice post Am:
she makes almost every point i could add.
it DOES take many ….. too many hours to make $50 ….. to put up with anything but the best of CS.
she also makes the point …… how many players lost? great question.
thanks Shane. this is an utmost consideration and one that the top positions ….. I greatly think are all-important.
gambling is about CS. almost nothing short of fair-odds games ……. are as important.
from an affs POV ….. its frustrating to say the least. I made a post ….. must have been 5 yrs ago …… where i stated ….. (to some program….. but i am pretty sure it was Riverbelle…… and could likely prove it if needed) ….. costs me …..(and this back then) ……. over $250 to send a depositing player ….. (and I don’t target freebies or bonus chasers) ….. to send a depositing player to a casino.
I remember this because i was run off. for a lousy $7 …. ?
there needs to be a VIP list first and foremost. these people deserve and expect to have their every complaint and wish ….. supplemented.
and rightly so. I remember …… I had started a new account ….. with riverbelle….. and asked for no bonus. I already had an account ….. so my second was closed. why? I asked for no bonus……. no special appreciation at all.
these are the kind of players we as affs ……. and the casinos …… should want. Why are they persecuted?
this wouldn’t have happened should there be a policy that if a player doesn’t ask for a bonus ….. they get their way.
there is no chance of fraud…… (well not back then when I was using neteller as a payment) …….
and even if so …… I shouldn’t have been asked to enter a site to find my original account ….. to have the lousy $7 moved over to my original account. that is what CS is for …. and is in-excusable to ask me to do so.
as I pointed out …. seemingly seldom times…… THEY should have done it for me ……. not given me the choice as I as a player …… simply should have chosen…… ( wasn’t gambllng… rather looking for a flash casino to replace flash vegas) ….. to simply go to another casino …. get their bonus offer …… and deposit the lousy $20 or so it takes to gain another $50 on top of that.
I probably have said this before ….. maybe in this thread. but i make a point not avoided.
CS is everything. It should make every attempt to make players happy.
I have written in my online book about online gambling. ……. that is the biggest problem. You reach ….. at best …… mid-level management and they are all that more about looking good to their uppers ……. than satisfying the player.
Its complete and utter poor approach!
I appreciate your addressing this matter. I hope you have been as adamant as i have been …… for obvious reason.
*….. thanks Am……… for your post. I appreciate the back-up.
Shane ……. I am not wrong. Its these situations which spread word of mouth ……. make those of us who promote such casinos ….. look bad.
I hope this issue has been addressed with the seriousness it deserves.
we are ON your side. that said …… we cannot do it without YOUR help.
I hope both mine and AM’s post are taken in the spirit meant ….. that we are on the side of the casino and if we don’t make this understood ….. then the casino looses as well as us.