I agree on all points Kyl.
It was frustrating trying to get my payments (about six months worth) and they were for a decent amount too. I sent them some good traffic about a year or so ago when they were processing player and affiliate payments quickly and there weren’t any other issues. Apparently some of those players are still playing and after six months it added up to quite a bit.
Jack has been responding to my emails pretty quickly lately so I am sure he’ll let you know why your stats are back to zero if you ask him. It might be possible that they sent you a payment and finally cleared the “carry-over” field to reflect that.
Anyhow, I hope you get your payments soon!