I asked the Jackpot Factory manager for an explanation of this issue, and received the following:
“I would like to respond to the issue of sending a check instead of the requested payment option. Basically, this is done to help prevent fraud. It happens (all too often, unfortunately) that players will deposit with a stolen credit card and then request a withdrawal via a web wallet. If we credit the credit card there is no real option for fraud. In cases where that isn’t possible, we will pay a withdrawal with a check, as that too is more secure since we must verify details.
“Understandably, it is misleading to request players’ preferred payment method for withdrawal and then choose another method for them. We are going to rectify this process within the withdrawal stages.”
Hope this helps,
Marcia