Good post, bb1webs.
Though my problem is only for an amount of around $200, I am super angry about the time I have had to put in this already. Combining the phonecall and the several dozen emails and livechats, BelleRock stole almost four hours from me already and the problem is still NOT resolved.
As bb1webs points out, customer service in this business is essential. I have written a review of BelleRock, which will be released on my website very soon. Almost needless to say, I will recommend players to stay away from them due to very poor customer treatment to a big number of their players over the last couple years.
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