The casino offered to pay him the top jackpot of $2500, and he turned it down. He also admits to having visited that casino again since they refused to pay him the $1.6 million…70+ times! Doesn’t sound like a dissatisfied customer to me.
The machine had a top payout posted and also a note saying that the owners of the casino weren’t responsible for paying jackpots based on a malfunction of the machinery. The guy doesn’t have a legitimate claim.