Hi Sirius,
Firstly, a merger was proposed but has been slow in achieving closure due to market influences, and as such Referback and Trident Share are still two different programs with their own individual processes and will continue to operate as such for the immediate future.
Thus I am not able to assist you in regards to your Trident Share query.
The charge back on your account was funds returned to a problem gambler. The players accounts were closed and Belle Rock decided to refund the purchases made due to the players condition. The actual amount was 13,180.00 and 2,636.00 is the percentage attributed to your account.
Please let me know if you have any other questions.
Best regards,
Wayne