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Reply To: Owner of Atlantic Lounge has disappeared

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#750657
freshpair
Member

I have been waiting since the end of August for a payout of $1450USD from Atlantic Lounge. It is a very long and sordid story, but the best is what is happening now. Last Friday, I was informed by Tom Davis, AL casino manager that the owner, Jamie St. John is alive and well and traveling back home. My money issue should be resolved soon. He asked how I would like this money, and I stated the only way, since I do not have an active account at any online processing venue, was Western Union (This casino can no longer process wire transfers to the US) Tom stated that this would not be a problem and he would get back to me Tuesday at the latest. I did not hear from him, and contacted CS to be told he was out of town for a couple of days. I then emailed Jamie. Low and behold, on Wednesday morning I check my casino account and the money was approved for a withdrawal into Click2Pay. I do not have a C2P account registered at AL, or an active C2P account (I am a US player….C2P is useless for me) I tried to call CS…number is disconnected. I did reach Live Chat to be informed that Tom would be out all week and to email him. I did email both Tom and Jamie, with of course no response. I now feel this is yet another way to delay, or not give me my money. This casino is still taking deposits and running daily promotion crawlers. They have no way that I can see to pay US players should one ask for a payout. Is this legal….can anything be done? I have posted since Sept. 15 on casinomeister, and AL has been rogued. Unfortunately, players like myself do not know of these forums until it is too late. I wish there was a way to stop this before others are left in this frustrating position.