Hi All,
I was more than happy to take over answering issues brought up here but to be honest I would have preferred something a little less controversial.
I have never personally dealt with Cpays until now so I really cannot make a judgement on them. I have met a few of their affiliate managers over the years and they seemed genuine enough but then all the stories that follow them seem to dispute my impression. I have also worked with people I thought I could trust but have ended up being treated atrociously so I understand this situation.
I am not writing to vindicate or condemn anyone, I would just like to know whether working with a program, any program, that has had a colourful past would affect affiliates working with us or is this just an issue with one program that has “gone too far” in the eyes of many affiliates?
I think I can summarise what annoys affiliates about gambling operations in a few ways:
First, is the way the casino is operated but the affiliate program is fine.
Second, is the way the affiliate program is run but the casinos are fine.
Third, is a combination of the casino and aff program being run by cowboys.
Unfortunately I can’t think of any whiter than white operation that has not been involved in any of the above points. Obviously the ones that have been involved in excessive amount of unresolved complaints are ones we do not want to have anything to do with.
I have spoken to the B4Playing management at length about this subject. Although we are the medium between yourselves and Cpays and you do not have to deal with anyone there directly, I can understand your concern.
I can say that all the programs we have accepted have given us assurances that both players and affiliates will be taken care of and although we are not arbitrators they understand we have a responsibility to everyone using the B4Playing tool and affiliate program. At the end of the day it is a matter of trust and nothing is 100% guaranteed.
Your opinions are vital to us and we want to start as we mean to go on, by offering an honest multi-cpa program, by understanding your needs and by acting appropriately so that you feel comfortable working with us.
You can’t beat a healthy discussion so I look forward to hearing your comments:wink-wink
Thanks