Hi Pat,
There are a few issues highlighted in your post, all of which warrant some kind of response or action.
The first is your claim that everytime you e-mail us, we don’t respond or don’t issue you with a rational response. I have chatted to Cherylann, and the last time she received an e-mail from you was in April, and that she resolved the situation as best she could. Additionally, the last time you and I spoke was on July 25th, and that was also resolved.
Also, to confirm, I have inspected your affiliate links for Grand Mondial and CasinoShare, and they are perfectly set up.
I am also just checking your past payments, particularly from November 2006 onwards, which is when the PlayShare Group acquired Grand Monaco and G3 Partner. You generated revenue on one or both program in November 2006, December 2006, January 2007 and February 2007. Additionally, you have generated players at Grand Monaco in the months of May 2007 and August 2007, and a player at CasinoShare in August 2007, although none of those players have gone on to deposit and wager real money. There are also visits and downloads showing in your online stats.
I understand how frustrating this may be for you, but this seems to be the result of a combination of a few things:
- You have tended to rely on a handful of players to generate long-term revenue for you. All players have a finite lifespan at a casino and, combined with the legal developments in the US late last year, this has shortened the lifespan of US players even more. This is a relatively common outcome for many US affiliates, and one which is not very easy to remedy.
- I am not sure how much unique traffic your site receives on a monthly basis, but the banner stats available to you and I indicate that it is not all that high. There are many views (impressions), but few clicks and downloads. This is not necessarily indicative of the quality of the banners or your website, but more because of the type of website you have. Forums are built on repeat visitors (hence the high number of views) rather than large volumes of new visitors.
- The nature of your website is one that may attract many players, many of which were not referred to the casino by you. I have noticed this on many of the community forum-type sites such as yours. So, even if there is lots of activity on your forum, and on a casino contest, it doesn’t necessarily mean that you will be earning all the revenue.
I would definitely say that promoting our casinos is NOT a waste of time, as we are continually growing and posting record numbers every single month. I would say that you should speak to your affiliate manager, Cherylann, about developing a revised marketing strategy. You’re not going to make a million dollars overnight (although I wish you could), but we can make improvements every month and get you back to where you belong as soon as possible!
Kind regards,
Lawrence.