I second that post (above)..
I don’t think ‘not knowing the casino players other gaming activity’ is a reasonable excuse for not sending out ‘the facts’.
I would sincerely hope that most casinos / marketing managers / and spokepersons for the like know that many online casino players play at more than one casino site (within the same group or not).
That was just plain misleading and nasty marketing which I know is not the fault of Brightshare of course 
Slap the peeps responsible at the next Xmas do eh 