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Reply To: RTG & Player Bonuses Deducted From Rev?

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#741006
vladcizsol
Member

Some RTG operators award an excessive amount of bonuses and manager credits. These bonuses and credits often far outweigh deposits and it almost appears that this is a creative way of ensuring affiliates receive little or no commission. See my actual stats below for an illustration:

Quote:
Number of Clickthroughs: 159
Number of Downloaders: 11
Number of Players: 10
Number of New Depositors: 0
Total Initial Deposits: $0.00
Total Deposits: $2,339.00
Net Win: $3,394.84

Coupon Amounts Awarded: $1,174.00
Manager Credit Amounts Awarded: $3,379.00

ChargeBacks: $0.00
Net Profit: (Net Win – Coupons – Credits – Chargebacks) ($1,171.68)
Amount Deducted: $14.92
Amount Miscellaneous Adjustments: $0.00
Amount Added For Reversed Bans: $0.00
Amount Earned: ($351.50)
Amount Earned From Tiers: $0.00
Amount Accrued This Period: ($366.42)

Ok so my players DEPOSIT $2,339.00
The Casino shows net winnings for the month of $3,394.84

BUT they CLAIM a total of $4553 in Bonus Coupons and Manager Credits so I receive NOTHING! In fact they are showing I have a negative commission balance of $351!!!!

I am sorry but ONLY RTG operators do this. I have NEVER seen a Microgaming or even a Playtech Operator do this to cancel out affiliate earnings.

At the very LEAST I should have earned $3394.84 x 35% = $1,187.90Not ended up with a negative balance. While I can understand player bonues, it APPEARS that “Manager Credits” are used as a convenient way to rob me of commissions.
:tooconfus