padovan wrote:
I’m from Hungary originally but the funny thing is that I don’t live in Hungary, I live in England so it might explain the player issues but not mine (my player base is mostly Hungarian).
I will try that topic, but I was promised by Kate and then by Lee as well to have a look at the issue and nothing is happening… So they know about the problem over there.
If your player base is from Hungary, then most likely that is the reason of the lockout. Lots of Microgaming casinos don’t accept players from central europe.
However, this still doesn’t justify the fact that players haven’t been contacted with explanation of why their account was locked out.