not good.
I know I’m a known Rewards Affs fan … but still …… I have to point out that you contact them … at the VERY least ….. they ACT (and I think actually are .. just making a point here) …. concerned about such matters and I can’t ever remember getting a smart-assed remark about something serious.
However I DO get some real good replies to my smart-assed remarks from Brent (in his day) . .. Ryan (sure miss ’em) … and now Renee … who has proven not only to have a good sense of humor …. but doesn’t get offended when I see posts about how “hot” she is.
To me .. that’s how a program should be run and that’s why they get the top listings on my sites.
Now all that said …. what really sets them apart for me is when I have a player-problem .. they’re very serious .. and that makes me look damn good when I can actually get something done …. in the eyes of those most important . . the players.
now imagine having to contact this aff manager of whom you speak (i don’t know who it is ..) about a player bitching about a $20 deal.
Ya its nothing … but its also everything. the thing is ……I’d take the $20 out of my own pocket to make things right …. and have taken literally ….. well if not over a $1000 … well close to it … over the years …. to keep MY reputation good even when some casino I’m paying out this money to cover … will make itself look like :bullshit: .. and over some small-time BS ….
I have no time for these idiots!
Man how many times do I have to remind …… Vegas got people to come to the middle of the biggest Freakin’ desert in the states .. for one reason and one reason only … customer service.
Now what some of these casinos fail to recognize …. is WE are their biggest players because we represent so many players … both small and large.
to get treated in such a manner .. well If I owned the casino .. that head would roll.