I have experience with Jason. He has traditionally been slow.
To his credit though, he usually will provide a quality product / article for you. I agree it is not to his benefit to not respond to emails, etc. But just for your peice of mind, he’ll probably show up, and deal with this, and in the end you will likely get what you paid for. It’s just (obviously at this point) not going to be quick.
I have no affiliation with them, I’m just an old customer of his articles.
I hope you get everything okay, and of course…. keep us updated! :1Dopey: