Hi Top Trump,
Very sorry to hear that, an error has obviously occurred and we would very like to look into why you received that particular email.
I would be great if you could forward onto us the email you received or if you could PM me your member ID or the email address you signed up with.
Alternatively you could sign up with us again, and I will approve your application straight away. 
Thanks very much in advance and again our apologies,
Kristyn