They sent me an email last week when I asked about why my EFTs went from accepted to pending. They ignored that question sending what looked more like a form letter.
“Currently we are experiencing unprecedented volumes through our withdrawal department. Due to this volume there maybe delays of up to 2 weeks for EFT withdrawals and 6 to 8 weeks for cheque withdrawal.”
Not sure why an EFT would be delayed by two weeks its all automated, but two calendar weeks is quickly approaching, I sure hope that they release my money. :cuss: