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Reply To: Neteller – Non-US affiliates?

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#724829
Anonymous
Inactive

My neteller account is in USD. Neteller staff advised me to request the money in Australian dollars so that it wouldn’t have to go through a U.S bank. I’ve been doing this for the past few months now without any problems. My last wire transfer withdrawal request was also in Australian dollars. I’m STILL waiting for it, and I’m not the only one, eventhough I from Australia and the requested currency is in Australian dollars. I can easily withdraw money through my neteller card, but what about the money that was removed from my neteller account, but hasn’t arrived at my bank yet? I called neteller’s customer service AGAIN and they said that they are UNABLE to wire transfer to Australia at this time and don’t know when they will be able to do so. I asked them to cancel my last wire transfer request and put the money back into my account so that I can withdraw it through my card, and they said that they can’t do this because the money had already been sent. This is the last time I try to wire transfer. From now on, I will only use my neteller card, and hope that the last wire transfer request that I made is finalised soon. I’d hate to be relying on it for my mortgage repayments.