You may think that it is “standard practice” to call every single affiliate that gets $180 commission over a long period of time, but from my experience, this is not a standard. Many affiliates don’t even like to be contacted… they just want the money in their account on time, which we almost always provide.
No, what I AM telling you is that we will pay you $180 by the 15th business day of February for the $120 you earned in January, and a $60 carry-over from December which wasn’t enough to make a payment during this month. You did not earn a ANYTHING during November. The way we will pay you is all in accordance to our Terms and conditions… which is the contract YOU AGREED TO when you signed up.
The reasons we would ban a player, are, and not limited to: charge backs and fraud attempts. You should be able to find this in the Terms and Conditions of the Casinos YOU PROMOTE. The reason we pass this cost on to you? We are willing to loose money on someone who wins and on top of it pay you $60 (causing us to loose money). But we are NOT going to get a charge back (fraud against us) from a player and then pay you $60 on top of it. CPA= Cost per Aquisition, this is determined by rules of who qualifies. We will pay whether your player wins or looses… but not if he/she is a fraud.
When you say “there is nothing on your site except a form”… I think that form is quite a big exception… I also believe our Toll free number in A BIG FONT would also constitute an “exception” to the way you categorize we have “nothing on our site”. Not to mention there is a second form when you log in.
Let me know if you need anything else, and please, use our internal ticketing system… it is there for a reason, so that you get better service, as I do not check this forum everyday, but I do check the ticketing system everyday.
Best Regards,
Nicolas Johnson