hyacinthgirl wrote:
I don’t know what that means 
You need to ensure that when a user goes to http://yoursite.com it takes them to http://www.yoursite.com (or vice versa depending on which you default to). You do this with the “.htaccess” file – there is another thread on CAP that deals with this currently – just can’t remember where – but a search should find it. Otherwise Google “htaccess 301 redirect”. basically you put this code in your .htaccess file in the same directory as your Index page:
Options +FollowSymLinks
RewriteEngine on
RewriteCond %{HTTP_HOST} ^yourwebsite.com
RewriteRule ^(.*)$ http://www.yourwebsite.com/$1 [R=permanent,L]
…obviously replacing “yourwebsite” with your web site 
Cheers
Simmo!