Hi Axl,
Thanks for the note.
Please let me assure you that if a customer of a 32Red Plc product loses money to the house, the referring affiliate will receive recognition for this in the form of Rev Share, regardless of when, who or how much.
If a customer’s activity in a calendar month resulted in a £50,000 loss (for example), then the referring affiliate would earn 32% of this. Each month stands alone by itself.
We also do not strip affiliate tags and never will – we believe in an open business relationship with our affiliate partners and I think we would not be as respected as we are if we tried to doctor the figures. At 32Red we have big winners every month and I am sure that other affiliate partners who are fortunate to have VIPs and SVIPs as referred customers would be able to vouch for us.
We also show each customer you have referred in the stats (using a unique code per customer) – this means you can keep a track of any whales you have referred very easily – indeed many of our partners will quickly tell us if a customer’s playing pattern changes.
I hope that has reassured you enough to answer you question. If you need any other info then please feel free to drop Kate or I a PM, post in our section here or drop us a line at [email protected]
Cheers,
Lee