I haven’t seen a payment or stats since and I get no help from them at all.
I’m pretty pissed and if I can’t settle that this month they will permanently come off my sites.
I can agree that Party is very frustrating to deal with. My favorite part is that the affiliate area that deals with Starluck/Planetluck has no specific name and definitely no phone number. Even if you call the main number in the U.K. (which I did several times trying to resolve the problem), they claim the department in question doesn’t take phone calls and only corresponds via email.
I have gotten about 75% response rate using that email address which I guess isn’t that bad. I just think Party has gotten too big and is in need of a corporate restructuring to ensure quality service to affiliates. You might try signing up for a new tracker and seeing if you get stats on that one Dom. It won’t effect your old account issues and maybe you can get some credit for the new signups.
CBW