They’ve probably been too busy talking to me on the phone. I bug them quite a bit about issues like this, which is why I’m moving to CPA.
As for the negatives, it is common for Party to randomly give players a free bonus, which is usually dependant on the stakes that they typically play. I’ve had some players report a $10 gift while others have received upwards of $75, both of which I had to pay 20% or whatever from my affiliate account.
Dan