Hi Bonus Paradise,
Thanks for your patience with this, we have found the problem now and are trying to fix it right now.
Basically since we launched v5, one of our servers has been a bit naughty in that it was not successfully flushing out the download figures correctly – rather than bring back the last hour of downloads, it was bringing back month to date figures, everytime, hence why you are getting HUGE download figures this month! :hehe:
To compound this there was also a slight problem with visitor figures – it was flushing data every hour as it should have been, but was only bringing back the last five minutes of data rather than the full hour’s worth – hence why your download figures are higher than your visitor figures :hehe:
Please though be rest assured that there are no problems with the Reg and Real Played figures and you will not lose commissions because of this.
As I say, we are fixing this right now and I have been told that it will be another hour or two until everyone concerned here is confident it is all fixed and working correctly.
As soon as it has been sorted I will of course let you all know.
Thanks again for your patience and my apologies for the inconvenience this is causing you.
Cheers,
Lee
PS: I promsie to only press send once this time!!!