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Reply To: Significant Problems

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#700263
Anonymous
Inactive
Sara wrote:
More importantly, as my collegue Vanessa previously stated to you, please send us your player details so that we can follow-up your case with Sandpiper and do our best to find out about your withdrawal request. Ditto for that Aus Vegas check that you are still waiting for.

My most pressing concern lies in the fact that the only places from which I am having slow-payment/no-payment problems happen to be your clients exclusively. I have been waiting a month and a half for $1200 in withdrawals and over 2 weeks for $2850. I sent a message to the email address advised by Vanessa and copied her also, but I have yet to receive any kind of reply.

Everyone at Income Access seems really nice and I’m sure you guys have lots of friends on this forum, but I have to say that it is unsatisfactory that the only casino accounts I have problems with happen to be clients of your program. To take it even further, Income Access seems either unable or unwilling to take the steps necessary to make sure I am paid prior to ending your relationship with these scam websites.