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Reply To: Significant Problems

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#700166
Anonymous
Inactive
Vness wrote:
We would also like to inform you that we sent an email to our affiliates this week letting them know that the HCN affiliate program was closing in Income Access as of July 31st , 2006.

For what reason are you ending your relationship with HCN? Are you having difficulty contacting them?

I suppose this is good news for people who might have considered marketing HCN, but I am alarmed that you would be allowing anyone to promote them as of this very instant. It is blatantly obvious that there is absolutely nobody running this operation. I don’t understand how you can continue to have your name attached to this organization.

Casino Webcam is another client of yours. This client also provides only one email address for support issues. As with HCN, there are no phone numbers, no live chat, and no secondary email addresses. Is Income Access comfortable taking on clients such as this?

Jackpot Joy may be your most player-friendly site, but its landing page makes it appear to be a casino portal site. As with most flash casinos, its graphics and gaming are subpar and it just doesn’t “seem” to be the most secure environment.

I’ve now commented on all 5 casino clients you work with. It seems there is not a strong option out of the whole group. I’d love to be able to support casinos that have something unique to offer, but all of these properties are falling very short when it comes to the necessities. Wouldn’t it be in the best interests of Income Access and their affiliates to push these casinos to clean up their acts before they push these casinos to the public? I know that if I were an affiliate (I hope to be soon), I would cringe at the thought of sending supporters of my site to any of these entities.

In many ways I’m trying to vent my frustration, but I’m also trying to remain constructive. Thankyou for being available here and responding quickly.