I agree! Four years ago, we tried to get one of our retail sites listed in dmoz. After three years of trying we finally gave up. They would accidently delete the submission request, apologize and promise to get to it within the next couple of months. They kept making mistakes and continued to tell us to wait a few months and check back. We heard this over and over for three years! After some frustration I happened to voice my dissatisfaction with how they were operating their submission process and out of spite, one of the editors went in and deleted the other two of our other sites which had already been listed with them for years! I was never once nasty to them – this just goes to show the power the editors have in making decisions. I used to be a dmoz editor. I know how disorganized things were and nobody to watch over what other editors were doing. There just simply wasn’t enough help and no supervision!
I know there are benefits to being listed with them as they feed several other directories. Why something has not been done about this for so long is beyond me…