lol
My feedback on the performance of the call center was hardly the point.
The point, which you didn’t address, was the customer service at the casinos being to blame for our loss of players and income. We have been going over and over all this for some time now…and this is the first time a half-way viable reason has been given to me for this loss.
I am not at all happy about that…as I am sure you wouldn’t be if my forum was responsible for your loss of income. I guess that would pretty much cover my bad mood you spoke of.