My wife worked for one of the bigger casinos (member at CAP) till a year ago. She had over ten years in the land based industry and decided to give the online industry a go.
The biggest adjustment she had to make was moving from a stable, procedure driven environment to one where change happens on a daily basis, things happen at breakneck speed and everyone is trying their damndest to keep up. If you let go of the reigns for a split moment you can find yourself overwhelmed with playing catch up (and have thousands of affiliates / players on your back). Not very forgiving and not for the feint hearted.
If you consider this industry my advice is that you are very ambitious and preferably young and single. I don’t think there is much work that is based in the U.S. though, for obvious reasons, and casinos having staff working off site isn’t likely. Their user database is far to valuable and they can only keep control of it from their own environment. My wife wasn’t allowed to use a memory stick at work for example.
I have seen jobs advertised in Gibralter, Canada, the U.K. and obviously here in South Africa (where microgaming was started). Its not always the country where the casino is licensed, as many will hold their license in Gibralter or Isle of Man, and have an “outsourced” company perform their marketing and support in a country that suits them for whatever reason, be it legal or possibly where the ownership originated.
Something to consider. Choose your first job carefully, since you will more than likely have to sign a restraint of trade, and if you hate your first job you will face a legal battle trying to get work at a competitor.