Since promoting them I have sent them 7 players. If some of them didn’t continue playing there is nothing I can do about that. I understand you don’t want to pay out money when you are losing money, but surely you can understand that we all would like a clear set of rules.
If you state in your policy something like, “Management reserves the right to bundle or carryover as we see fit.” Then we as affiliates can make an informed decision about promoting you.