I get emails from the both of you and chats … and I *think* have explained to one of you that we are just waiting on the mapping.
Obviously, you knew that, since you know your players are in the new account temporarily until the mapping to your desired account is done. (so I must have emailed you for you to know this).
That said … we’ve been waiting on the mapping for a week … so I don’t blame you for being antsy. I’m waiting too! 
Should be done before end of this week … we’re just trying to get them all setup and then do the last bit of the mapping at once.