Wait a second now.. we’re not talking about any game in Vegas, or any game anywhere else.. We’re talking about Vic’s bingo. And we’re not talking about the wins decreasing, looks to me like we’re talking about wins disapearing from accounts, and payouts not being received. That’s a big deal.
Again I ask, what does the Vic’s bingo agreement (the one where you have to click yes to agree to blah blah blah while registering an account) say about such an occurance?
And I am also very curious about the span of time that lapsed.. I’d also like to know how long the game malfunctioned before the error was found. If during 10 minutes or so 100 players won because all of a sudden all of the numbers were called, I’d call this a malfunction. If the games were set to pay out to much.. well that’s just your problem.. I don’t begin to understand how these things work, or I’d be designing them somewhere, so you’ll have to explain in dummy language, what was the malfunction? Why did it happen, and for how long?
If the player afore mentioned settled, then we’ll chalk her up as a happy customer. However, I’m not satisfied with her being the end of discussion, as she reached a resolution, are their players left that have not settled?
~LadyH